User Manual

  • Please consult the full user manual below for complete details on how to use the incentaHEALTH Smart Scale:

Navigating

  • Please use the on-screen keyboard to enter your USERNAME and PASSWORD. Please touch the green CONTINUE button on each screen to continue.

Canceling the weigh in

  • On most screens, you can simply press the red QUIT button to quit the weigh in process.
  • If you leave the station, the system will automatically reset after 60 seconds of inactivity.

Clothing

  • It is recommended that you remove your shoes and any heavy coats or jackets prior to stepping on the scale.

Email

  • Please use your home or work email address to join the program.
  • If you don’t have an email address, we suggest that you set up a free email account with Google (Google.com) or Yahoo (Yahoo.com) from any computer connected to the Internet. Once you set up your free email account, you may join online using your new email address.

Other Questions

  • For assistance with other issues, please contact incentaHEALTH:
    • Phone: 1 (800) 694-0352
    • Email: personal.trainer@incentaHEALTH.com
    • Online: http://smartscale.incentaHEALTH.com
    • Fax: (303) 484-2019
    • By mail:
      incentaHEALTH
      4600 S. Ulster Street, Suite 850
      Denver, CO 80237

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incentaHEALTH HEALTHspot® Weigh Station © 2003-2017 All Rights Reserved. US Patent No. 7,541,547